'your call will be answered in approximately less than 5 minutes'

AND I HOLD: 'I am in a crack and I do not like being in any crack, especially a government crack'. I AM SORRY BUT ALL REPRESENTATIVES ARE CURRENTLY BUSY. PLEASE REMAIN HOLDING UNTIL THE NEXT REPRESENTATIVE CAN ASSIST YOU.

'I don't know why they transferred you to this number, I will transfer you to the right department, please hold.'

'This is the fourth transfer I have had this morning and all I need is a simple answer as to the status of my paperwork so I may remove myself from this 'crack', government crack.'

'If you don't mind ho'wding 3 or4 more minutes I am going to try to figure out who is paying your premium...' HOLDING

'Currently you are paying your premium, I axed them and they said it was you.'

'This is the problem, the state of Texas should be paying my premium and not me, I qualify due to my terminal status.'

'You are right, I wonder why, well ho'wd on, I need to get you a supervisor in another department.' holding.

'Mr. Lane it is up to the state of Texas to expedite your paperwork."

'I agree but do not have the status nor a contact person in Texas to solve this issue'.It was delivered and signed for on April 19th, 2006.'

'Well, how do you know that?'

'I have the receipt as it was sent certified mail, return receipt requested.

'Well if all else fails, that was very smart of you.'

'I hope you understand I am not looking for failure, simply resolution. I need to know who has my paperwork and since it is approved by federal law, when the state will be picking up my premium.'

'I am leaving them lots of explanation points so that they know it is urgent to call you back. Boy they just really got you in a bad situation, I can't believe, and your poor health.'

' I will be fine. I have a positive attitude and am strong willed, a warrior, and this helps. Now you can understand why I need it resolved 67 days ago.'

'Know I am praying for you.'

'Thank you and know that I am praying that medicare can expedite my paperwork and get this mess settled. I want to be here to use my money, not receive it when I am dead, it does not work well that way.'

'Oh, (long pause) I agree Mr. Lane and have passed along your number. I would think they will call you this week.

'I need to know this will happen. It is important.'

'Well let me see what else I can do, please hold.' HOLDING FOR A RESULT

'Hang on let me get somebody.' THANKS FOR HOLDING. HERE IS A NEW SERVICE I WILL BE HAPPY TO TELL YOU ABOUT...